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50 Interview Question Ideas for CNC Jobs

Jul 29, 2014   //   by Bob Warfield   //   Blog, Business, Techniques  //  4 Comments
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Can your applicant fill the shoes you need them to?

I have always told managers that the one decision that is the most important one they will ever make is hiring.  No other decision has the potential to cause so much pain if done poorly, or to make the manager’s job and the underlying business more successful if done well.  Yet many hiring managers go into the process without having thought about it much, treating is as a distraction that they fiddle with, and often waiting for some sort of consensus among the interviewers to make the final decision easy.  Like anything else, there’s no free lunch, but what makes the job easier and the outcome more successful is to do a little homework.  For example, think about the questions you want to ask your job candidates way ahead of time.  What are you trying to find out and how will that affect the outcome of the hiring process?  Keep a list of questions and review it every single time you use it to see how you can improve it.  Before too long, your list of interview questions will be a valuable tool that’s always ready to go the next time you need to hire.

Job Applicants, same story.  Don’t just go from interview to interview responding to what happens–get ahead of the curve and do your homework to.  Seek out lists of good interview questions and think about what your best answers should be.  Make your own list of questions that you know didn’t go so well on some interview or another and work on your answers until you’re happy to get the same question again.

For both groups, here are 50 CNC job interview question ideas to get you started.  They’re divided into the following broad categories:

–  Machining:  The basic nuts and bolts of making chips on a machine.

–  Metrology:  Measurement and precision is very important to machinists.  Is your candidate up to snuff?

–  Personality and Problem Solving:  Skills are just table stakes.  The really awesome guys in the long run are great problem solvers that get along well with everyone and have the right work ethic.  This is the hardest category to judge since everyone has their “interview face” on, so I have the most questions here.

–  Programming:  Everything from reading prints to using CADCAM to reading g-code is in this category.

One more thing:  don’t think for a minute the only thing you can get out of all the worked of being an interviewer or an interviewee is to match a job to the right hire.  Interviews are always a chance to learn.  I’ve learned many things in interviews, both as the job applicant and as the hiring manager.  Go to school on the other guy’s experience and you can benefit from every hiring cycle just in knowledge gained.

Here are the questions:

1              Describe how you go about calculating feeds and speeds and how  you determine cut depths and cut widths for a particular operation.    Machining

Everyone has their own ideas on this one (what, everyone doesn’t use G-Wizard Calculator?), so your goal is to see how compatible the applicant’s approach is with what your shop needs.  Don’t be afraid to drill down and ask about subjects like High Speed Machining or Chip Thinning if it looks like a productivity way to explore your applicant’s deeper skills set.

2             Do you know manual machining?  Walk me through an example of a part or operation you recently had to do on a manual machine.               Machining

This is one of those deals where they have to convince you they know a topic cold, at least if you need them to know it.  Don’t be afraid to grab a piece of bar stock and a micrometer and head out to the shop to have the applicant turn the stock to a particular OD on the lathe.  You’ll learn a lot watching how quickly they get it done and seeing how they go about it.

3             How would you machine a square block from round stock?             Machining

Another one aimed at a basic skill.

4             Describe the types of routine maintenance you’ve regularly performed on CNC machines.       Machining

Every shop has routine maintenance that has to get done.  Lubrication, coolant maintenance, and other tasks.  You need to know if this applicant will help get that work done.  Don’t be afraid to drill down deeper and ask them about more sophisticated maintenance they may have been involved with.  You can even ask whether they were involved the last time a tech was brought in to fix a machine and get the story to help understand how well they followed what the tech did.

5             Share an experience where you identified a problem with a machine            Machining

If the machines stop, the work often stops until they’re running again.  Can your applicant diagnose and fix a problem without having to wait for the techs every time?

6             Describe the most interesting fixture you’ve made and what made it great.               Machining

Fixtures are a huge productivity opportunity.  You’ll want to understand whether the applicant has skills in this area and understands the productivity issues.

7             Walk me through a problem you recently solved using trigonometry or other shop math.               Machining

A decent grasp of Shop Math is pretty important for many CNC positions, and something you’ll likely find hard to teach if they don’t already need it.

8             Tell us what fixture or tooling you’ve encountered in your career that saved your shop the most money       Machining

Even if they don’t make fixtures, they still need to understand and use them.

9             Can you use a calipers and read a micrometer?     Metrology

Measurement is a constant issue around the shop.  Get into it early.

10           Hand them some artifacts, a calipers, and a micrometer and ask them to measure various features on the artifacts Metrology

Give them some of the parts your shop is making and inspecting and ask them to measure features you’ve already measured.  Don’t be afraid to go out to a machine with a DTI and have them sweep some things too, that’s another important skill.

11           Share an experience in which you measured finished workpieces to ensure conformance to specifications     Metrology

This is your chance to hear about the inspection experience elsewhere.  If it seems worthwhile, drill down into more detail and see what you can learn.

12           Have you ever worked with a CMM?  Tell us about your experiences with one.         Metrology

This is not a skill everyone will have, but CMM’s are turning up on shop floors more and more.  It’s worth knowing whether your applicant can handle one even if that isn’t in the cards for the initial job.

13           Can you communicate?  Personality & Problem Solving

The question is short and somewhat nebulous for a reason–a good communicator can overcome the communication shortcomings of whomever they’re talking to.

14           Who were the 3 best colleagues you ever worked with and why?   Personality & Problem Solving

This is your chance to go to school in so many ways.  You’ll learn how your applicant judges others, which is always useful.  You should take down the names of and where these 3 folks are working as part of the process.  Now you’re building a database of people who at least your applicant thinks are great catches.  Sort of like doing the references before you even know the guys and before anyone realizes that’s what you’re doing.  I’ve gotten a lot of good hires this way.  I often assign this question to someone on the interview team who is clearly not a manager as it changes the dynamics and makes the answers even more interesting.

15           Describe an experience on the job that made you very happy          Personality & Problem Solving

What does your applicant like?  How do you make him love your workplace?

16           Describe an experience where you analyzed data in order to suggest new approaches that made a difference            Personality & Problem Solving

Can the applicant analyze data in order to formulate a solution?

17           Describe an experience where you anticipated a problem with a new process and helped prevent the problem from occurring in advance      Personality & Problem Solving

Process is a huge part of manufacturing.  How comfortable is your applicant in thinking about it?  So comfortable they can visualize problems with a process that hasn’t even gone into production yet?  A guy like that might be pretty handy to have around.

18           Describe an experience where you had to offer an unpopular opinion and convince others to follow it in order to succeed         Personality & Problem Solving

Is your applicant strictly a “Yes” man, or can he speak up if he sees the train is about to come off the track?  Can he speak up with an unpopular opinion in a way that helps others to get on board, or is he just a complainer?

19           Describe an experience where you went to a colleague or peer to get help that made a substantial improvement in your work      Personality & Problem Solving

If I had a nickel for every time an employee could have gotten around some problem or challenge sooner just by asking for help sooner.

20           Describe an experience where you were able to help your employer achieve significant cost savings  Personality & Problem Solving

Does your applicant even care about helping achieve cost savings?  Are they good at it?

21           Describe how you organize, plan, and prioritize your work               Personality & Problem Solving

Process extends to how an individual manages their own work too.

22           Describe the best manager you ever worked for.  What made them special?             Personality & Problem Solving

This is another one where you get to learn about a potential resource for a future hiring cycle (that stellar manager your applicant loves) as well as how your applicant evaluates their management.

23           Describe the worst manager you ever worked for.  What made them so difficult?   Personality & Problem Solving

Ditto to #22.

24           Describe things you’ve done to reduce stress on the job     Personality & Problem Solving

All jobs carry some stress, some more than others.  A key skill is being able to deal successfully with stress, perhaps even helping others reduce their stress.  Also, if your applicant can’t make a convincing argument they have ever felt stress, you have to wonder whether they care much about helping the team to succeed if the going gets tough.

25           Describe your most successful experience helping, teaching, or mentoring another individual in your shop        Personality & Problem Solving

Do you have a real team player?  Prove it.

26           Share an experience in which you successfully improved the quality of a product or process               Personality & Problem Solving

Quality is another big deal for Manufacturing.  Drill down on this area with your applicant.

27           Share an experience where such inspection enabled you to identify a problem and the cause of that problem      Personality & Problem Solving

OK, so you measured some parts and scrapped the ones that weren’t within tolerance.  That’s table stakes.  Can you actually prevent or reduce scrappage?  Now you’re talking!

28           Share an experience where you proposed an improvement to a process to management and got them to adopt it        Personality & Problem Solving

Can you bring great suggestions to the table and help me to understand why they’re great so that we can get them going?  Many have good ideas but never share them.  Many through them out on a take it or leave it basis.  It’s just never that easy.  Who’ll go the extra mile and sell their idea until it can make a difference?

29           Tell us about the last time you had to negotiate with someone in a work setting      Personality & Problem Solving

Negotiation is a part of working life.  May as well see how someone handles it.

30           Tell us about the most stressful job you ever worked on    Personality & Problem Solving

What does your guy really get bothered by?  Also, this is  your chance to hear about it from the employee’s perspective.  Are you doing some of these things without even realizing you’re stressing people out in the process?

31           Tell us about the worst mistake you ever made on a job    Personality & Problem Solving

We all make mistakes.  There are really only two interesting things to discuss–how to avoid making the same mistake again and how to recover once a mistake is made.

32           Tell us about your proudest achievement in your work career         Personality & Problem Solving

Always good to know what an applicant things they’ve done well.  You’ll have to decide whether you’d value that kind of contribution or even make it possible.

33           What are the top 3 key abilities and skills for this position?              Personality & Problem Solving

Do they understand the job the same way you do?  Having heard their opinion, do they have some good ideas you want to adopt?

34           What are three positive character traits  you wish you had but don’t?          Personality & Problem Solving

Most people are not very self-aware.  Those that do understand their weaknesses and want to get better are usually people with great attitudes.  Beware the bogus interview face answers, “I always work too darned hard and get tired.”  Throw those out until you get something real.

35           What do you see as your career path going forward from this position?      Personality & Problem Solving

Can you provide this path, or are you setting this person up to start looking for another job not long after you’ve hired them?

36           What one personal trait has helped you the most in your career?   Personality & Problem Solving

Do you value what they have to offer?  It’s tough on an employee when you can’t use what they see as their best abilities.

37           What’s been your most effective source of learning for your machining career?      Personality & Problem Solving

The best employees never stop learning.  Does this person quote any learning opportunities that happened recently?  Do they have some good ideas for you or your employees to learn going forward?

38           Which personal trait has been the most challenging for you in your career?              Personality & Problem Solving

Eventually people get told what their worst warts are.  May as well have them tell you too if they’re willing.  It’s back to that self-awareness thing.

39           Would you rather write a report or deliver it verbally?        Personality & Problem Solving

Communication of both kinds is valuable.  Most of the time you’d love to have both.  Another one to ask about is whether they prefer phone, instant messages, or email?

40           What was the worst shop accident you’ve seen and how could it have been avoided?               Personality & Problem Solving

Shop Safety is critically important.  Find out how aware your applicants are, how skilled they are, and whether they have got “religion” about shop safety.

41           Describe the most difficult setup task you’ve ever encountered      Personality & Problem Solving

Exacting setups really test a machinist’s skills.  OTOH, they may tell you something that sounds easy to you and that’s a red flag worth learning sooner than later.

42           Describe the most difficult skill to learn that you have mastered     Personality & Problem Solving

Will they work hard to obtain new skills?  Can they learn even the most difficult skills?  Good to know those things.

43           Can they CAM program?  If so, which programs and versions          Programming

Not everyone can CAM, but those that can are valuable.

44           Can you hand program g-code?  (Very important for finding CAM problems)               Programming

Even if they don’t CAM, can they deal with problems down on the Shop Floor without sending the g-code back through the CAM cycle again?

45           Can you read prints?        Programming

This is another terse one that invites them to give a free-form response.  Don’t settle for a simple yes or no, make them dig into it.

46           Explain the difference between Cartesian and Polar coordinate systems and examples of what each is good for.              Programming

Half shop math and half programming.  Polar coordinates are super handy for a lot of problems.

47           Do you understand Geometric dimensioning and tolerancing?         Programming

This is a fairly complex subject that’s crucial for a lot of jobs.  Be sure to drill down and not just take a simple yes or no answer–make them prove it.

48           Give them a blueprint and ask them to describe how to make the part.        Programming

This one is the essence of being able to synthesize so many critical skills for machinists.

49           Have they taken any courses in Statistical Process Control?             Programming

SPC is another valuable tool we see more and more often in Manufacturing.

50           Share an experience where you modified a g-code program based on problems encountered during operation               Programming

Ask for lots of details.  Consider taking a simple g-code program, introducing some errors, and asking them to help fix the errors.  You might even walk them through “air cutting” a bad program, being careful to make sure they don’t screw up.

 

Conclusion

Many more questions are possible.  There’s probably 5 or 6 just around topics like Tool Offsets and how they’re used that go to the heart of day to day machine work.  Don’t be afraid to ask lots of questions.  Get help from an interview team so the questions are spread around.  And don’t be afraid to assign out some key questions you want to have answered to the interview team, or at least to have each team member focus on some specific area.  And remember, your hiring decision will have more bearing on whether you are enjoying or hating your job than almost anything else you can do!

 

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50 Interview Question Ideas for CNC Jobs
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4 Comments

  • Bob,
    Another fantastic column! I was searching for something like this not too long ago, to hire my first machinist, and pulling a few things off the net to try to help me make a good decision. I showed the guys a part that took a few setups and asked them to walk me through how they would do it. And I took the guys out to the shop and and asked them to show me to how to get the Bridgeport spindle square to the table, some basic g codes, and a few other things like that. But I wish I had what you wrote before, because you just added a lot of great ideas to the mix. Hats off to you sir!
    Roy

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