Update on CNCCookbook Site Outage

Jun 20, 2012   //   by Bob Warfield   //   Blog  //  2 Comments

I finally got to talk to our Internet Service Provider about an hour ago.  It seems no good deed shall go unpunished: the site was shut down intentionally by the ISP because we had exceeded the outer limits on traffic for their server.   Well, I know we’ve been growing (traffic has more than doubled since last year), but this was not a very graceful way to show it.

I am in the process of putting a solution in place.  E-Mail is already restored, please contact us if you need anything.  I believe the rest of the site can and will be restored by noon tomorrow if not sooner.  The plan is to either upgrade to a larger server instance with the ISP, or shift off that ISP altogether and go to Amazon Web Services.  The latter offers Big Boy scalability and will be my preference.  With Amazon, this sort of thing just can’t happen.  There are no sudden shutdowns, though my monthly bill will get bigger!

While I am disappointed our site has been down for an extended period, I am happy to have received no reports of problems using G-Wizard.  There are multiple levels of redundancy built in there that should prevent these things from being an issue.  For G-Wizard, we were already using Amazon, and in the unlikely event Amazon went down, the system was capable of reverting to the ISP as well.

I will post again when the site is back up.  Looks like it will be a busy evening for me.  Please accept my appologies for any inconvenience.

 

Thanks for your support!

Bob Warfield

PS  I want to put in a plug for our blog (“blog.cnccookbook.com”, what you’re reading here)–it stayed up despite all this.  Like the G-Wizard part, there are multiple levels of redundancy on the blog.  The main site is the oldest part of the whole works, and hence doesn’t have that backup.  I’ll be adding it.  Meanwhile, if you subscribed to the blog via email, you’d be getting these status updates to keep you in the loop for what’s going on.

2 Comments

  • I’m assuming you are using full caching.
    The only shared hosting I’ve found to not pull this crap is Dreamhost. That being said, shared hosting may be too small for you these days. (Nice problem to have, in a way!)

    • Shared hosting is too small, that’s exactly the problem. I went around a couple times with the ISP, but I am leaning towards Amazon. I’ve built much larger web sites there. We have about 1M visits a year. I have run 2M visits a month there. We’ll be fine!

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