We Are Devoted to Fanatically Loyal Customers

Our About page says we’re devoted to “Fanatically Loyal Customers.” It’s true. Here’s an email I just received, and the author said I was welcome to quote (thanks T!):

Hi Bob,

I have given your program a real test and interestingly I had problems with getting the cutter to perform as per the program. Traced the problem to the fact that I use holders ER 40 in a NT40 mount. When I finally figured it out what was happening was the endmill was slipping in the holder. As you can imaging I would never have realized that the end mill was capable of a lot more then I was getting from it.

I got around the problem but setting up a better clamp to hold the NT 40 tool holder while I tighten it up (big bar and plenty of muscle).

Next try I was blown away totally withwhat the cutter could do, because I was able to load the cutter up deeper (5mmdeep, 5mm side cut with a 14mm cutter doing 800 mm a minute) the job justflue. It was cutting steel like it was butter I am sure I could cutdeeper. I was surprised how little heat was generated for the amount ofwork down.

To sum up Bob and you can quote me,

If people don’t buy this program they need to get there head checked, the amount of money saved in cutter damage and mill time on 1 job alone paid for the program. Before G-Wizard I hated milling steel and loved Aluminium now I have switch the other way. Milling steel has become a pleasure.

Have a great day Bob and keep up the goodwork.

As I told this gentleman, I agree about the steel. Sure it’s tougher, but it isn’t sticky like aluminum, seems to take a better finish quite often, doesn’t have the bird nesting on lathe’s, and the finished part is more durable. I’ve had great results with a nice piece of 4130, for example. As for the ER collets, they sure can be boogers if you don’t torque the heck out of them. We ran an article on this that’s worth a link.

Related posts:

1. Rolling Into a Cut